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James Heller-Jackson has a strong background in sales analytics, with their most recent role being Director of Sales Analytics at StateHouse Holdings since 2023. Prior to that, they worked as a Sales Analyst at the same company from 2019 to 2023. Before joining StateHouse Holdings, James gained experience in various roles at The TJX Companies, Inc. from 2015 to 2019, including Associate Buyer, Global Business Analyst, and Analyst/Senior Allocation Analyst. James also had a materials and logistics co-op position at Pratt & Whitney in 2014. In 2013, James worked as a Global Logistics Co-op at United Technologies, where they were responsible for managing domestic air freight, supplier performance management, and recording corporate logistics savings. In 2012, they had a supply planning co-op role at Johnson & Johnson, specifically for Neutrogena Cosmetics. James began their professional career as a Field Team Member at Jumpstart from 2010 to 2011.

James Heller-Jackson earned a Dual Bachelors' of Science degree in Economics and Business Administration with a concentration in Supply Chain Management from Northeastern University, where they studied from 2010 to 2015. Prior to that, they attended Quakertown Community Senior High School from 2006 to 2010, but did not earn a degree or specify a field of study.