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Marcy Katz Jacobs is a seasoned professional with extensive experience in digital transformation and user experience. Currently serving as the Chief Digital Experience Officer and Deputy Secretary for IT at the State of Maryland since September 2023, Marcy has previously held the position of Associate Partner at McKinsey & Company from October 2019 to September 2023 and served as Executive Director at the Digital Service at the Department of Veterans Affairs from May 2017 to October 2019. Marcy's earlier roles include Digital Service Expert at the United States Digital Service and Principal at SRA International, where Marcy directed the User Experience Practice. The career began as a Web Designer at Digital Focus and included freelance consulting for Eli Lilly. Marcy holds a Master of Arts in Psychology from Drexel University and a Bachelor of Arts in Fine Arts from The George Washington University.