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Don Patterson is a certified Hardware Assets Management professional currently serving as a Hardware Asset Management Analyst at SECU since May 2021, with expertise in IT asset lifecycle management. Previous experience includes a role as Project Manager at Cisco, where Don managed the development and reporting of a "Voice of the Customer" survey, and an earlier position at Convergys as both a Project Manager and BI Analyst, focusing on performance data and business intelligence. Earlier in the career, Don served as Senior Technical Support Manager at Convergys, overseeing a critical engineering team, and founded Computer Central LLC, a tech business specializing in networking and data services. Don has some college education from Boston State College.