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Hi. My name is Victor Lemes (He/Him). After graduating with my bachelor's degree in Business Administration and Management in 2021, I've spent the last three years building professional experience in Customer Success. The core values I bring to work are passion, positivity, and enthusiasm. As Customer Success Manager, I managed 500 SaaS accounts and responded to daily inquiries, onboarding, phone calls, renewals, and product development, maintaining KPIs above 98% resolution. I have always created a strong professional network with my colleagues and customers, embracing people for their authentic selves and ensuring they feel welcomed and heard.

I look forward to making meaningful stories with Startproud.