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Rachel Carrasquillo is an experienced professional currently serving as Customer Care Lead for National Accounts at Starin Marketing since December 2018, where responsibilities include managing the Customer Care team and supporting international resellers and integrators to ensure smooth order transitions while enhancing dealer profits. Prior to this role, Rachel worked as a Sales Associate and Keyholder at Sherwin-Williams, where skills in sales, customer service, and store management were developed during a summer internship. Previous experience also includes customer service roles at Menards and administrative support at Valparaiso University. Rachel holds a Bachelor of Business Administration in Business Management and Spanish from Valparaiso University, completed in 2018.