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Susanna Kolkki serves as a Service Manager at Staria since August 2022, bringing extensive experience from Attido Oy where roles included Senior Service Manager, Service Manager, and Functional Consultant from April 2006 to August 2022. Prior positions include IT basics trainer at HEO from September 2002 to December 2003 and System Specialist at Suomen Gallup Group from October 1987 to August 2002, focusing on help desk functions, customer register system management, and project management system training. Susanna's educational background includes a Johtamisen ja yritysjohtamisen erikoisammattitutkinto in Project Management from Rastor-instituutti and a Bachelor of Business Administration in eBusiness from Laurea.