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Joseph Hughes is an experienced IT professional currently serving as a Level 2 Managed Services Engineer at Starfish Computer Corporation since April 2023. Previously, Joseph held the position of Cloud Specialist 1 at Hyland, where responsibilities included customer interaction, troubleshooting of cloud issues, and support of cloud infrastructure. Joseph's background also features roles such as Network Administrator at Concord Technology Group, Company Owner at Web Solutions By Hughes, and Field Service Engineer at Kloud9 IT. Earlier experience includes positions in IT coordination and network engineering, as well as roles in retail and hospitality. Joseph holds degrees in Information Technology and Computer Programming from Kent State University Geauga, Auburn Career Center, and a high school diploma from Berkshire High School.