Paul Antonio Ambro has over two decades of experience in various technical and managerial roles. Most recently, they worked as a Manager of Software Engineering at Stardog, starting in 2022. Prior to that, they were a Technical Support Manager at L7 Informatics from 2021 to 2022.
From 2018 to 2021, Paul served as a Technical Support Manager at SnapStream, where they led a team of support engineers and handled customer incidents and queries. Paul Antonio also played a key role in improving support processes, developing a knowledge base, and coordinating with development teams.
In 2017, Paul worked as the Vice President/Manager of Software Development at Data Dynamics, leading agile product development for StorageX. Paul Antonio also performed scrum master activities and was responsible for project planning and release.
Before that, Paul was a Senior Product Support Manager at PROS in 2016, where they oversaw a technical support department for cloud-based and on-premises software. Paul Antonio managed global customer demands and participated in DevOps processes.
From 2014 to 2016, Paul held the position of Director of Software QA, Technical Support, and Customer Training at Data Dynamics. Paul Antonio managed product backlog and release schedules and provided guidance to the software engineering team.
Paul's experience also includes working as a Senior Software Engineering Manager at IBM in 2013, a Software Development Manager at NetIQ from 2007 to 2013, a Lead Software QA Engineer at BMC Software, Inc. from 1998 to 2007, and a Software Engineer - Test Automation at Boeing in 1997.
Overall, Paul Antonio Ambro has a diverse background in software engineering, technical support, and management, with a focus on leading teams, improving processes, and ensuring customer satisfaction.
Paul Antonio Ambro attended Texas A&M University from 1988 to 1992, where they earned a Bachelor of Science degree in Aerospace Engineering. In addition to their formal education, Paul has also obtained certification as a Certified Scrum Master, although specific information regarding the institution, month, and year of obtaining this certification is currently unavailable.
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