Jenny Leland is an accomplished Program Manager specializing in Inclusive Design at Starbucks since February 2015, where responsibilities include defining strategies for inclusive physical and digital spaces. Leland has a diverse background that encompasses roles such as Sr Project Manager in both Inclusive Design and Americas Store Development, focusing on innovative design solutions and cross-functional project coordination. As co-chair of the Starbucks Access Alliance, Leland played a key role in promoting accessibility and disability inclusion, notably contributing to the launch of the first Starbucks Signing Store in the US. Prior experience includes research and management roles at Strategies 360, Coxswain Social Investment Plus, and various international organizations, demonstrating expertise in research, project management, and humanitarian assistance. Leland holds an MA in International Studies from the Graduate Institute of International and Development Studies and a BA in International Relations from American University.