Lily Paget currently serves as Customer Success Lead EMEA at Stanley 1913, having joined in September 2024. Prior to this role, Lily worked at Patagonia from September 2021 to October 2024 as Customer Service Operations Manager, focusing on process-driven operations and stakeholder management, and also contributed to a Global D365 ERP Implementation as Customer Service Project Lead & Business Analyst. Experience includes leading a Customer Service Team at Hunkemöller and managing a Customer Service Team at Sandwich Fashion, showcasing strong leadership and resource efficiency skills. Earlier positions include roles at VeldhovenGroup, where Lily served as Customer Service Manager for the UK, Ireland, and ROW, as well as various assistant roles in wholesale. Lily holds a Bachelor of Arts in Graphic Design from Central St Martins, University of the Arts London, along with a foundation degree in Art and Design from Camberwell College of Art and Design.