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Rich Gillett is a seasoned professional with extensive experience in training, mentoring, and business management. Currently serving as Business Manager, DPS Central Team Leader, and Trainer/Mentor at Standguide Ltd since October 2017, Rich has a proven track record of maintaining high compliance standards and fostering customer retention through innovative training methods. Previous roles include SBWA Trainer/Business Development at JTD Training, Welfare to Work Trainer at Advance Employability C.I.C., and various instructional positions in welfare-to-work programs and customer service training. Rich's educational background includes ongoing studies at Mid Cheshire College and South Cheshire College, along with a TAQA qualification in assessing from JTD Training.