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LeeAnn L. is an experienced IT professional currently serving as an IT Help Desk Analyst at Standard Finishing Systems since November 2018. LeeAnn previously held the position of Service Desk Technician at UniFirst Corporation, where responsibilities included supporting internal user requests and processing system access requests. Prior experience includes working as a Technical Support representative at Wintac Software, and manager roles at Army Barracks and Barnes & Noble College Booksellers, where LeeAnn focused on customer service and team development. Educational qualifications include a Master of Science in Information Technology from Southern New Hampshire University, an Associate's Degree in Computer Systems Networking and Telecommunications from ITT Technical Institute-Wilmington, and a Bachelor of Arts in English Language and Literature from Westfield State University.