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Shannon Kmetz has a diverse work experience in the sales and marketing field. In 2014, they worked as a Marketing and Sales Coordinator at Johnson Matthey. From 2015 to 2017, Shannon held roles as a Marketing Assistant and later as a Marketing Coordinator at SFERRA. Following this, they joined Pegasus Home Fashions in 2017, starting as an Operations and Planning Manager for Key Accounts and then transitioning to the role of Director of Sales - Omnichannel Strategy & Planning for Walmart. Currently, they serve as the Vice President of Sales at Standard Fiber, starting in September 2023.

Shannon Kmetz holds a Bachelor's Degree in Interpersonal Communications from the University of Delaware.