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Raquel Serra has extensive work experience in the finance sector. Raquel began their career as an Auditor at Deloitte from 2004 to 2007. Raquel then moved on to Banco Privado Português, where they worked as a Private Equity analyst and managed a portfolio of €1 billion from 2008 to 2009. From 2009 to 2010, Raquel worked as a Financial Analyst at BES. Raquel then served as the CFO of Fundo de Investimento Privado de Angola from 2010 until 2013. Raquel joined Standard Bank Group in 2013 as a Credit Mis and Portfolio Manager, responsible for credit portfolio monitoring and reporting. Raquel later transitioned to Standard Bank Angola as a Manager of Financial Reporting, ensuring profitability and budget monitoring of retail banking products. In 2017, they were promoted to the role of Head of Finance, where they oversaw payments, accounting, tax, planning, and financial reporting. Finally, in September 2020, Raquel became the Chief Financial Officer of Standard Bank Angola.

Raquel Serra completed their post-graduate studies in Advanced Accounting and Taxation at ISCTE - Instituto Universitário de Lisboa in 2006-2007. Raquel previously attended the University of Lisbon from 2000 to 2004, but no specific degree or field of study were provided. It is also mentioned that they have some association with Harvard Business School, although no specific details about their involvement were given.