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Adam Taylor is a seasoned professional with extensive experience in technical support and service delivery across various sectors. Currently serving as a Service Delivery Lead at Stalis since June 2022, Adam excels in delivering technical support and outstanding customer service while analyzing incident trends to enhance client satisfaction. Prior roles include Senior Support Analyst at Sensyne Health, where Adam supported live software systems for NHS Trusts, and Client Services Consultant at FIS, managing support for multiple clients and maintaining key relationships. Adam's background also includes significant leadership positions, such as UK Deputy Application Support Lead at DFC Global Corp, and a strong foundation in customer service from earlier roles at Vodafone. Adam holds a BTEC in Computing from North Oxfordshire College, completed between 2001 and 2003.