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Tom Parker is a seasoned professional with extensive experience in product ownership and business improvement. Currently serving as Product Owner at SSE Thermal since June 2022, Tom previously worked as a Strategic Development Analyst at Babcock International Group from August 2015 to June 2022, where responsibilities included opportunity assessment and project management handovers. Prior to that, Tom spent over 14 years at Carnival UK in various roles, including Business Improvement Analyst, where notable contributions included the implementation of a crew flight booking system resulting in significant cost savings. Tom also held positions as Customer Services Systems Support Analyst, Systems Administration Team Leader, and Systems Administrator, showcasing a strong background in system upgrades and administration. Earlier experience includes serving as Dell Account Administrator at EUROGRAPHIC INDUSTRIES LIMITED.