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Jonathan Harold is an experienced professional with a diverse background in training and technical support. Currently serving as a Senior Customer Operations Trainer at SRT Marine Systems plc since February 2021, Jonathan has previously held various roles at Mercedes-Benz, including Development Coach and Technical Trainer. Prior experience includes positions at Sky as a Home Service Engineer and Tech Team Connectivity Expert, as well as being a Permanent Staff Instructor with the Royal Wessex Yeomanry, specializing in communications and information systems training. Jonathan's career began in the Hm forces with the 9th/12th Royal Lancers. Jonathan's educational background includes studies at North Derbyshire Tertiary College and Springewell Community School.