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Susan Batterham worked at SRDS in various roles over a span of many years. Starting in 1974, they were a Lead Operations Administrator, a position they held until 2008. Susan also held the role of Operations Administrator during this time. Additionally, they worked at SRDS/WPP Kantar Media as a Lead Operations Administrator. The specific start and end dates for these roles are not provided.

Susan Batterham attended Northeastern Illinois University from 1967 to 1971, where they obtained a Bachelor's degree in Education.