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Monica Mahant is an experienced IT professional with a strong background in service management and support. Currently serving as Tech Lead at Squarepoint Capital since May 2019, Monica has previously held prominent roles such as Global Head of Service Desk at TP ICAP and Service Desk Manager positions at both ICAP and Patsystems. Monica's career began in operational roles at EMI Music, UBS, and CSC, where responsibilities included managing delivery of IT services to large user bases and overseeing service desk operations. With a degree from Birmingham City University, Monica has developed significant expertise in service delivery, application support, and operational management throughout a progressive career.