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Stuart McRae is an experienced professional currently serving as Complaints Team Leader at Square 4 Partners since February 2024, where duties include managing a team to resolve customer complaints related to a new IT system for LeasePlan. Previously, Stuart held the position of Operations Director at Kudos Coffee from May 2021 to December 2023 and served as Team Lead - Loans Redress at Huntswood from October 2013 to April 2021, navigating complex customer complaints in compliance with strict financial regulations. Additionally, Stuart has a diverse background that includes roles as a Co-Founder of Tickboxx, Regional Director at ViSalus, and various consultancy positions with companies involved in asset management and IT solutions. Educational credentials include an Advanced GNVQ in Leisure and Tourism from St. Johns School and Community College.