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Roy Nixon

Desktop Support Engineer at SPT Labtech

Roy Nixon has a diverse work experience spanning over several years. Roy started their career as a Video Teleconferencing Operator at Modis International, where they were responsible for connecting to Ministry of Defence sites and police stations via video teleconferencing equipment. Roy then worked as a Laptop Break Fix Engineer, repairing and re-imaging laptops for various customers.

After that, Roy joined Computacenter as a Hardware Configuration Engineer on a temporary basis. Roy also worked as a Helpdesk Analyst at Kodak Dental Systems, providing 1st line telephone support for dental practices across the UK.

Roy then worked at Everything Everywhere Ltd as a Desktop Support/IT Installs & Moves Engineer, where they were responsible for installing and moving laptops and desktops within multiple buildings. Roy also worked on user configuration and software upgrades.

Following that, Roy worked at Taribo Ltd as an IT Helpdesk Analyst, providing remote assistance to small businesses in the St. Albans, Hatfield, and North London areas. Roy troubleshooted hardware, networking, and Windows environment issues for customer users.

Roy then joined RSCC Ltd as an IT Support Engineer, offering telephone support and remote assistance to businesses in Hitchin and London. Roy also provided on-site assistance when required.

After that, Roy worked at Johnson Matthey as an IT Helpdesk Operator for a brief period.

Most recently, Roy joined Oho Group Ltd/The Technology Partnership, where they served as a Desktop Support Engineer. Roy was responsible for hardware ordering, configuration, and installation, as well as software installation and user support.

Currently, Roy is working at SPT Labtech as a Desktop Support Engineer, providing 1st and 2nd line desktop support to users in the Melbourn office and remote support to users worldwide. Roy also assisted with the migration to the Labtech Office 365 platform.

Roy Nixon attended Hitchin Boys School. No specific start or end year, degree, or field of study was mentioned.

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