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Erika Morris has extensive experience in sales operations, currently serving as the Sales Operations Tools Lead at Sprout Social, Inc. since April 2019, following roles as Senior Sales Operations Tools Specialist and Sales Operations Tools Specialist. Prior experience includes a position at Simulab Corporation as a Sales Operations and Business Analyst, where management and deployment of CRM functionality were key responsibilities. Erika began their career at Zipwhip, where rapid promotions occurred during the company's growth, ultimately advancing from Market Development Rep to Inbound Account Manager. Erika holds a Bachelor of Business Administration in Finance and Marketing from the University of Washington.