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Ashleigh Brecknell is a seasoned professional in customer success and account management, currently serving as Principal Onboarding Customer Success Manager at Sprout Social, Inc. since April 2021. With prior experience at SurveyMonkey as a Senior Customer Engagement Manager, Ashleigh also held roles at Zendesk, where significant contributions were made to customer support initiatives globally. Additional experience includes positions at Primark Stores Limited as a Senior Financial Planner, AdRoll Group as an Account Development Manager, Acer as a Key Account Manager, ALDI Stores as a Trading Assistant, and IBM as a Channel Account Order Representative. Ashleigh holds a Diploma of Management in Organizational Leadership from University College Dublin and a Certificate of Higher Education in International Fashion Marketing from The Manchester Metropolitan University.