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Alex Manich has a diverse background in customer success and account management, with experience at companies such as Sprout Social, Buildout, and Cars.com. Alex has held various roles such as Team Lead, Customer Success Manager, and Operations Manager, showcasing expertise in managing customer relationships, team development, and operational efficiency. Alex's commitment to customer satisfaction is evident through accomplishments like scaling teams, increasing retention rates, and developing outreach strategies to drive adoption and value for clients. With a BA in English and Philosophy from Purdue University, Alex brings a unique blend of communication skills and analytical thinking to their roles.