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Guru Dev is a seasoned professional in customer success and sales with extensive experience across various organizations. Currently serving as a Senior Customer Success Manager at Sprinto HQ since August 2021, Guru Dev provides trusted advisory services to over 75 startups, managing the entire audit journey and focusing on Net Revenue Retention through renewals and upsells. Prior roles include Customer Success Manager responsible for compliance needs at Sprinto HQ, and Senior Business Consultant in the Americas and Europe Regions at SISA Information Security, where expertise in payment security and client onboarding was demonstrated. Additional experience includes Inside Sales Engineer at Exotel Techcom and Sales Engineer at StarCom Information Technology, showcasing skills in lead generation, customer engagement, and sales. Guru Dev holds a Bachelor of Engineering in Instrumentation from the Bangalore Institute of Technology.