Nichole Alvarez possesses extensive experience in managed services, digital marketing, and account management. Currently serving as the Managed Services Lead Consultant at Sprinklr since October 2018, Nichole focuses on optimizing client configurations and identifying platform opportunities to enhance user success. Prior roles include Account Manager at Epsilon, where effective communication of project plans and tactical marketing implementation was prioritized, and Digital Marketing Strategist at PCG Companies, working closely with clients to define goals and strategies. Additional experience includes positions in digital strategy development, customer service, and healthcare administration, supported by a Bachelor’s degree in Communication and Media Studies from Monmouth University.