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Himanshu Kumar

Product Support Manager at Sprinklr

Himanshu Kumar has a diverse work experience in various roles and positions. Himanshu started their career as an SEO Executive at Netsmartz Infotech Pvt. Ltd. from June 2014 to March 2016. Himanshu then joined MPower Softcomm Pvt. Ltd. as an Application Support Engineer, where they were responsible for analyzing application data, conducting testing activities, and coordinating resolutions with the development team and project managers from April 2016 to March 2018. Himanshu further worked as a Software Product Engineer at RIVIGO from March 2018 to September 2019. Currently, they are employed at Sprinklr, starting as a Senior Product Support Engineer from September 2019 to October 2021, and subsequently becoming the Product Support Engineer - Lead from October 2021 onwards.

Himanshu Kumar obtained a Bachelor's degree in Electrical and Electronics Engineering from Motivational Pathway from 2010 to 2014. Himanshu also obtained a Bachelor's degree in Electrical and Electronics Engineering from MTU,NOIDA during the same period. In terms of additional certifications, they obtained the Google Adwords Certification from Google AdWords Certified in September 2014. Furthermore, they obtained various certifications from LinkedIn such as "15 Secrets Successful People Know about Time Management (getAbstract Summary)", "Communicating with Empathy", "Goal Setting: Objectives and Key Results (OKRs)", "Intermediate SQL for Data Scientists", "Managing Your Time", "Six Sigma Foundations", and "Time Management Fundamentals" in March 2023. Himanshu also obtained the certification "Building Accountability into Your Culture", "Creating a Positive Customer Experience", and "Customer Service: Problem Solving and Troubleshooting" in January 2022. Additionally, they obtained the Conversational AI: Path certification from Sprinklr in June 2021, and the Programming Foundations: Fundamentals certification from LinkedIn in October 2019.

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