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Jacob Galster has a diverse work experience spanning various roles and industries. Jacob is currently working as a Customer Success Associate at Spring Health since August 2022. Prior to this, they worked at Lulu Press, Inc. from September 2017 to August 2022, where they held the role of an Account Manager. Jacob also worked as a Customer Voice from June 2016 to September 2017 at the same company.

Before joining Lulu Press, Inc., Jacob worked as a Lead Generation Specialist at REVGEN from April 2016 to June 2016. Jacob also gained experience in the education sector as a Lead Teaching Assistant at Oak City Academy from February 2015 to March 2016, where they assisted teachers and taught various subjects for grades 1st to 3rd.

Earlier in their career, Jacob worked as a Canvas Art Consultant at Canvas On Demand from May 2014 to February 2015. Jacob also interned as a High School Intern at Faith Christian School from January 2014 to May 2014, where they handled administrative and educational duties and assisted with curriculum development.

Jacob has experience working with children through their roles at YMCA of the USA and YMCA After School Program. Jacob worked as a Site Coordinator at YMCA of the USA from August 2012 to May 2014, where they provided training and assistance to after-school counselors and handled counseling situations with children and parents. Prior to that, they worked as an After-school Youth Counselor at YMCA After School Program from March 2012 to August 2012, where they led activities, assisted with homework, and built mentorship relationships with students.

Jacob also has experience in the hospitality industry, having worked as a Barista at Starbucks from September 2011 to February 2012. Their earlier experience includes working as an Admissions Counselor at Northland International University from August 2010 to May 2011.

Overall, Jacob Galster has developed a diverse skill set through their various roles in customer success, account management, lead generation, education, and youth counseling.

Jacob Galster earned a Master of Arts (M.A.) degree in Education and Counseling from Southeastern Baptist Theological Seminary between 2011 and 2014. In addition to their academic pursuits, they also obtained certifications in Customer Success Management Fundamentals from LinkedIn in July 2022 and Inbound Sales from HubSpot Academy in January 2019.