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Lana Ramazashvili is an experienced professional in incident management, currently serving as an Incident Problem Manager at SPRIBE since May 2024. Prior to this role, Lana held positions as an Incident Manager at UGT from January 2023 to May 2024 and at Credo Bank from December 2020 to January 2023. Additional experience includes working as a Service Desk Officer and Service Desk Operator at UGT and a Tour Operator at Holidays In Georgia. Lana began their career as a Project Manager Assistant at Line Credit. Educational background includes a degree from The University of Georgia (Tbilisi), completed between 2012 and 2016, along with earlier schooling at 142 Public School and 148 Public School.