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Vanessa Walker, MS (CCSM), is a skilled Client Partner at Spotlight, specializing in Analyst Relations since September 2023. With a strong background in academic advising, Vanessa served as an Academic Advisor at Metropolitan Community College-Maple Woods from June 2019 to September 2023, managing a caseload of 400 students and significantly contributing to the enrollment of nearly 4,000 students annually. Prior experience includes a Customer Success Apprentice role at SV Academy, where Vanessa was selected among the top 2% of applicants and trained extensively in Customer Success skills. As a Student Success Advisor at the University of Central Missouri from March 2015 to May 2019, Vanessa engaged with students to enhance retention and academic success while also coordinating outreach efforts. Educational credentials include a Master of Science in College Student Personnel from the University of Central Missouri and a Software Development Certification expected from Metropolitan Community College-Maple Woods in May 2024.