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Jimmy (James) Hanlon has extensive experience in product and service delivery management, currently serving as a Senior Product/Service Delivery Manager at SIS Betting since November 2017. Responsibilities include governance of business data, customer integration processes, and management of product lifecycles across multiple teams and locations. Prior to this role, Jimmy held various positions at SIS from 2009 to 2017, including Business Data Manager and Head of Technical Support, focusing on customer support and product strategy development. Additional experience includes project management and technical roles at companies such as Amigo Technology, Stan James, and GE, demonstrating a strong proficiency in technology and software solutions within the betting and gaming industry.