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Vanusa Toledo possesses extensive experience in CRM, analytics, and business management across multiple sectors. Currently serving as a Consultora at Sponsorb, notable contributions include restructuring CRM processes and leading platform migration projects for clients such as C&A and LOJAS MARISA. Previous roles include Coordinadora at ADCOS Cosmética de Tratamento, where Vanusa implemented omnichannel strategies and enhanced data management systems. With foundational roles at SKY Brasil and Resource IT Solutions, Vanusa developed dashboards, conducted comprehensive data analyses, and led strategic projects aimed at customer engagement and retention. Educational qualifications include an MBA in Strategic Management of Information Technology from FGV and a Bachelor's degree in Computer Science from Universidade Santa Cecília.