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Spidergap

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Spidergap is the leading choice for businesses seeking powerful insights to drive personal growth and organizational success. Spidergap distinguishes itself by providing flexibility and customization, catering to your organization's unique needs. Proudly adopted by over 3000 organizations in 134 cou... Read more

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Ryan Messner
Chief Operating Officer

Ryan Messner

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Julia Cresswell
Head Of Customer Success
Abhinandan Panigrahi
Head of Engineering
Michelle McMahon
Head of Human Resources
Ryan Messner
Head of Sales & Marketing

Behind the scenes

Values

Focus on impact

We know our growth is dependent on increasing the value we deliver to customers. We focus our energy on improvements that will make a real difference, with a desired outcome made clear up-front. We expect everyone to understand why they are working on a particular activity or objective, being clear on how it will benefit the business and our customers.

Be proactive and dependable

Everyone can solve problems and remove barriers to growth — both personally and for the company. We are quick to raise issues and ideas, and to recommend next steps. We make it easier for others to feel they can depend on us by being proactive in our communication and action.

Pay attention to detail

We believe the quality of everything we do is a competitive advantage. We expect high attention-to-detail, whether it's in how we write an email, review our analytics, or design the site. We delight in getting the details right, even in internal documents. High attention to detail isn’t something you turn on and off — it’s an attitude.

Always look to improve

We survive and grow by constantly looking for opportunities to improve our solutions, our processes and ourselves. We own our mistakes, using them as an opportunity to learn what changes we should make to processes and tools. We expect our people to proactively look for opportunities to develop and improve our own performance.

Enjoy the journey

We consider our health and families to be more important than work. We ensure no-one feels that they are frequently required to work excessive hours. We support each other in overcoming problems and achieving work and life goals. We’re positive and enthusiastic — helping everyone feel energized to take us to the next level. We don’t pin our happiness on the attainment of a particular end goal - we delight in every step along the way.