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Osama Azhari is a seasoned Senior Support and Systems Engineer with extensive experience in customer support, system integration, and network troubleshooting. With a career spanning from 1987 to the present, Osama has held key positions at various companies, including Sphere\NEC, SBC, Verascape, Tellabs, Terabridge Technologies, Siemens, and Exchange National Bank of Chicago. Key responsibilities have included providing remote installation assistance, resolving Microsoft Active Directory and Exchange integration issues, and managing system support labs. Educational qualifications include a Bachelor of Science in Electrical Engineering from the University of Illinois Chicago.