Customer Success and Support
About
The Customer Success and Support team at Sphera is dedicated to ensuring that clients maximize the value of their ESG performance and risk management solutions. They provide proactive support, implementation guidance, and training to help customers navigate complex regulatory requirements while enhancing operational efficiency. By fostering strong relationships and delivering tailored solutions, this team plays a crucial role in driving customer satisfaction and long-term success for Sphera’s clients.
Team members
Andrei R.
Implementation Consultant / Bu...
Angelo Palumbo
Senior Manager Professional Se...
Anna Cocja
Sr. Customer Care Manager
Dan Delisle
Senior Manager Customer Care
Jeanelle Roberts
Customer Success Manager
Jon Warren
Customer Relationship Manager
Michel Desrosiers
Clients Services Manager
Molly Richey
SCN Manager, Customer Portal -...
Tim Belfrage
Sr. Manager, Renewals