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Raymond Tan is a seasoned professional in customer success and banking operations, currently serving as the Senior Manager of Customer Success at Spenmo since January 2022, where responsibilities include executing customer renewal processes and developing client relationships for account growth. Prior experience includes a role as Senior Customer Success Manager at ipaymy, focusing on customer satisfaction, post-sales support, and process optimization while achieving a 100% KPI consistently. Raymond previously held managerial and customer-facing roles at CIMB Bank Singapore, RHB Singapore, Manulife (Singapore) Pte. Ltd., and Standard Chartered Bank, developing a strong foundation in banking operations, relationship management, and sales. Raymond earned a B.A. (Hons) in Marketing Management from Oxford Brookes University in 2012.