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Patrik Henriksson has extensive experience in technology and IT management, particularly within Specsavers since February 2009, where roles have included Finland Technology Manager and SME NE, IT Business Architect, IT Services Manager, and Business Analyst. Responsibilities have encompassed global business capabilities adaptation, business process mapping, and leading integration projects in Finland. Previous roles at IBM involved voice service management and user administration. Patrik's entrepreneurial experience includes running a retail pet accessories business. Educational qualifications include a Bachelor of Business Administration in Information Technology from Haaga-Helia University of Applied Sciences and a Vocational Qualification in Business and Administration from Helsinki Business College Oy.