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Liz Blake is an experienced operations and customer service professional with a focus on the medical device industry. Currently serving as a Supply & Initiatives Operations Planner at SPD Swiss Precision Diagnostics since March 2011, Liz manages order, shipping, and billing for over 40 international distributors, consistently exceeding case fill rate targets for over five years. Previously, Liz worked as an SAP ERP Analyst at Alere Inc. and held the position of Customer Care Manager at Unipath Ltd., where Liz demonstrated strong capabilities in export administration and customer service. Early career experience includes successful telemarketing and telesales at Unipath Ltd. Liz holds formal education in management and customer service from the Institute of Export and the Chartered Management Institute.