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Jackie Liu is an experienced Service Delivery Manager currently employed at Spark New Zealand since August 2022, with a history of roles at Datacom from May 2017 to August 2022, including Technical Delivery Coordinator and Technical Support Analyst. In these positions, responsibilities included problem management, service delivery, risk management, and continuous service improvement. Jackie Liu also held the position of Rover at Avis Budget Group in 2016. Academically, Jackie Liu earned a Bachelor’s Degree in Information Systems and E-Commerce from Victoria University of Wellington, after completing high school at Paraparaumu College.