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Eliana Silvetti is a Resource Manager at SpanSource S.R.L. since August 2011, bringing a wealth of experience from previous roles including QA Analyst at Apex America from December 2004 to March 2011, where responsibilities included quality assurance for clients such as Capital One and Yahoo!. Eliana also has a background in customer care and technical support. Educational credentials include a degree in Teaching English as a Second or Foreign Language from ISP Nº16 Dr. Bernardo A. Houssay and a degree as a Technical, Literary and Scientific Translator from Instituto de Enseñanza Superior Nº 28 Olga Cossettini.