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James U. is a seasoned professional with extensive experience in management systems and business process improvement, currently serving as Managing Director and Management Systems Practice Lead at SPAN Consulting since 2012. In this role, James U. focuses on internal capability development and crafting tailored client solutions, having previously contributed as a Senior Consultant on operations management systems, working with notable energy industry clients such as Plains Midstream Canada and Cenovus. Prior to SPAN Consulting, James U. was Principal Consultant at Ullyott Consultants Limited, where efforts were directed toward portfolio project management and business process design for clients including Nexen Inc. James U. holds a Bachelor of Commerce degree from the University of Calgary, a Business Process Management Certificate from Mount Royal University, and training in Petroleum and Pipeline industry from Southern Alberta Institute of Technology.