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Marc Kristoffer Osias is an experienced Senior Engineer with a background in network planning and deployment. With extensive experience in companies like SPTel Pte Ltd and NICE inContact, Marc has worked on various aspects of network solutions implementation and customer connectivity. With a degree in Electrical, Electronics and Communications Engineering from the Polytechnic University of the Philippines, Marc's expertise ranges from troubleshooting faults in networks to managing complex technical escalations for customer services.