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Jackie Cheng is an accomplished Solutions Consultant at SPTel Pte Ltd since December 2020, part of Singapore's first SDN Telecommunications Company. Previously, Jackie held roles such as Solution Sales Specialist at Vodafone Business and Sales Specialist at BT Global Services, focusing on supporting sales and providing customer solutions. With extensive experience in pre-sales technical support at Orange Business Services, Jackie contributed to various ICT solutions, including WAN Optimization for multinational corporations. Early career experiences include network engineering at NetStar Network Integration Singapore Pte Ltd and freelance IT consulting. Jackie holds a Bachelor's degree in Information Technology from Queensland University of Technology and a Diploma in Information Technology from Temasek Polytechnic, specializing in Data Communications and Networking.