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Mhd Berhan Eddin Alestwani is an experienced professional in customer success and fraud management, currently serving as a Customer Success Manager for Capital Markets at S&P Global since May 2021. Responsibilities include driving revenue growth through client relationship management, strategic upselling, and developing account plans. Previous roles include Digital Fraud Officer and Fraud and Collection Agent at RBC, where Mhd focused on minimizing fraud losses and operational risk. Earlier experience also includes leadership as President of the Economics Student Society at Concordia University, and internships with UNDP and Bahi Motors. Mhd holds a degree from Concordia University, completed in 2018.