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Rahul (Raja) Biswas is a highly experienced business systems analyst with a robust background in facilitating Agile environments and managing various projects within the technology and insurance sectors. Currently serving as a Senior Business System Analyst at Sovereign Insurance since November 2020, Rahul has a track record of optimizing user experiences through comprehensive requirements analysis, wireframe creation, and collaboration with cross-functional teams. Previous roles include Senior Business Analyst positions at Quantifi and Walgreens, where responsibilities encompassed developing customer portals, ensuring compliance, and enhancing navigation flows. Rahul's earlier experience includes positions at AmerisourceBergen, McKesson, and Think Tree Technologies, which involved extensive user engagement, documentation, and testing processes. Rahul holds a Master's degree in Business Administration from Missouri State University.