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Thomas Heffington is a seasoned software development professional with extensive experience in various technical roles. Currently serving as a Technical Lead at Southwest Airlines since January 2021, Thomas effectively leads a development team within the Tech Ops department. Prior to this position, Thomas held key roles as a Senior Software Engineer at Improving and as a Full Stack Engineer at Cognizant. Thomas's previous experience includes serving as a Senior Software Engineer at OCC - The Options Clearing Corporation and as an Application Developer at Excentus. Thomas's educational background includes an Associate's degree in Computer Science from ITT Technical Institute-Richardson, completed in 2004.