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Lang is responsible for developing and executing Southwest's human resource strategy. She also supports all People strategies and has oversight of Talent Acquisition, Employee Relations, HR Technology, and Employee Services. Lang joined Southwest in 2001 and has held various roles within the People Department, including Recruiter, Team Leader Onboarding, Sr. HRBP, Manager, Sr. Manager, and Director HRBP before assuming her most recent role. Lang received her bachelor's degree in Business from the University of Kansas.