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Esther Kim is an Associate Technology Analyst at Southwest Airlines since September 2024, with prior experience as a Volunteer at Canine Companions® and as a Software Development intern at Microsoft. Esther has a solid background in technology and cybersecurity, demonstrated through an IT Specialist role with the United States Department of Defense, maintaining military intelligence systems, and a volunteer role with the American Red Cross. Academic qualifications include a Bachelor's degree in Psychology and Film with a concentration in neuroscience from Lake Forest College, alongside ongoing education at Columbia University. Esther's diverse experiences also encompass social media marketing, activism, and community service, showcasing a commitment to intersectionality and social change.