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Joanne Sinclair is an accomplished National Account Manager at Southern Hospitality Ltd since June 2021, focusing on market share growth and customer satisfaction in national accounts. Previous experience includes roles at Rentokil Initial New Zealand as National Account Sector Manager and Key Account Manager, driving retention and growth in the 'high dependency' sector. Joanne also served as Sales/Conference Manager at Accor, achieving revenue targets for corporate and banquet segments, and held a National Account Manager position at OfficeMax New Zealand, overseeing a diverse product portfolio across national accounts. Early career roles include Corporate Account Manager at OTC Workplace Partners and Module Team Leader at Boise Cascade Office Products. Joanne holds a Certificate in Hotel Reception and completed various professional development courses in negotiating and management skills.