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Ian McKeen is an experienced executive with a significant background in the home services industry, currently serving as Chief Executive Officer of North America Essential Home Services and a Member of the Board of Directors at Southern Home Services. With over two decades of leadership roles, Ian has a proven track record in operational management, having previously held positions such as President & Chief Operating Officer at Service Experts Heating & Air Conditioning, where responsibilities included overseeing a $700 million business and managing over 3,500 employees. Ian's expertise spans various functions, including operations, sales, finance, and marketing, supported by a Bachelor's degree in Business Management from Ryerson University.